Fuji Sangyo's machines are exceptionally user-friendly. I wish we had purchased them sooner.
CEO / Mr.Takaaki Higashi
As the second-generation head of Fudai Co., Ltd., I took over the company from my predecessor but felt increasingly anxious about the continued reliance on manual production. With strong determination and a vision for the future unbound by the past, I implemented mechanization and selective business practices. Currently, we have established a system that focuses on aluminum frame processing and is capable of handling large projects.
The journey has just begun, and I remain dedicated to my work 365 days a year, tirelessly pursuing our goals.
And then, he changed to mechanization and make a choice of works.
So currently, they can get large projects.
He push himself so hard.
When everyone else is drilling with NC machines, there's no way we can compete if we're still doing it by hand.
Q. What led you to discover Fuji Sangyo?
I discovered Fuji Sangyo through their website.
I researched several companies online, carefully examining the strengths and weaknesses of each.
In the end, Fuji Sangyo’s long-length machining center stood out as the best option, so I chose them.
Four years before purchasing the long-length machining center, I was determined, thinking, ‘In four years, I will definitely buy it! It’s absolutely essential.’
Q、Why did you think so?
A、Because when everyone else is drilling with NC machines, there’s no way we can compete if we’re still doing it by hand.
Manual work takes more time, costs more money, and we won’t get any jobs.
There’s no way to shorten the time, and the accuracy is inconsistent. It’s no wonder our customers were leaving. I wanted to improve this situation, and I believed this machine was absolutely necessary to achieve that.
Q、What was the decisive factor in purchasing Fuji Sangyo’s long-length machining center?
A、First of all, the website was easy to navigate. Also, I like the color blue. But seriously, I was particular about having a saw attachment, and Fuji Sangyo was one of the three companies that offered it. When I requested a catalog, I found it very easy to read. Moreover, when I met with Mr. Ikeda from sales, he provided excellent service.
The most important factor for me was the after-sales service. Machines will inevitably have issues, so it was crucial to have a manufacturer that could provide reliable support. When I asked Mr. Ikeda if I could call him on his mobile anytime something came up, he said, ‘Of course!’ This promise has been kept, and they have consistently provided prompt assistance, which has been incredibly helpful.
Q、Will they come to help within a day or two if you call them when you’re in trouble?
A、Yes, they do! But even just answering the phone promptly is really appreciated. When we first purchased the machine, we had an issue with the emergency stop button. Since we had just bought it, we didn’t know much about it and were afraid to mess with it ourselves. So, we called them in a hurry. They kindly explained everything, and we were able to resolve the issue smoothly.
After-sales service is my top priority, and in that regard, I’m really glad we chose Fuji Sangyo.
As a starting point, Fuji Sangyo's long-length machining center is overwhelmingly easy to use.
Q、Have there been any changes in productivity or internal feedback since you started using it?
A、I’m not sure exactly how the employees feel about the machine, but one thing I can say for certain is that ‘I’m glad we got it.’ It took four years from planning to implementation, but I believe we should have gotten it sooner. It has definitely been a positive addition for us.
This is reflected in our numbers, and we’ve received orders from new customers as well. Additionally, the precision of the machine surpasses manual work, making the assembly of products smoother. I realized how much easier it is to assemble when the precision is high. This means anyone can do the assembly, resulting in increased productivity.
We still make a few bus stops, and I think it would have been even better if we had used this long-length machining center during the peak period when we made more bus stops.
Another great feature is the incredibly user-friendly touch panel. Ultimately, the operator’s skill plays a role, but as a starting point, Fuji Sangyo’s machine is overwhelmingly easy to use.”
Thank you for sharing your valuable insights with us today.
The company that participated in today's interview is here.
Fudai co.,ltd
Aluminum Processing Manufacturer.
The main operations include drilling, cutting, and welding aluminum sashes.
